Saturday, March 10, 2012

Home Delivered Harassment


Nearly two decades ago I declined “Caller ID” and opted for “Number Blocking.”  You see, I was brought up to believe that private things should remain private and that included phone numbers.  I just couldn’t expose my number for anyone to see.  Suppose I called a business and they used my number to (gasp!) call me back.  

Fast forward 20 years.  My initial attempt to avoid unsolicited calls has turned into the primary reason I get them.  Well maybe not the reason I get them, but definitely the reason I answer them.   It turns out caller ID is a useful tool for distinguishing between callers you know and those you don’t, like, say… solicitors.

Besides, solicitors don’t care if you’ve called their business before or not.  They don’t even care if you’re on the “Do Not Call” list that I keep signing up for.  Sure they’ll apologize and hang up, but they’ll call again.  One business was so lame; they used their name, apologized, and then called back each week after promising to remove me from their list. After the 4th week I threatened harassment charges.  So far it seems to have slowed them down.  But there are some whose rudeness boarders on the edge of insanity.  And yes, I have tried hanging up on them.  One jerk called me back and hung up repeatedly for almost an hour.  I nearly went crazy listening to: ring, outgoing message, dial-tone, repeat. What did I do to deserve this home delivery harassment?  I answered my phone.  (Sigh) 

Did you know that there are over 1 million registered charities in the USA?  I’m on the calling list for 81% of them, and the rest have my phone number.  (Ugh.)  Most hire professional fundraising agencies that keep anywhere from 20% to 65% of the money they raise.  Why would I want to PAY people to interrupt me twice a day AND make me burn my dinner or track across my freshly washed floor?

And dealing with the professional fundraiser is a whole other ballgame.    Usually I try my acting abilities on them, giving my own sad story of why I can’t help.  Seems they’re trying out their own acting abilities.  This is evident from their poor reading of the script that is obviously in front of them.  Most could benefit from an improvisational class… or an actual human conversation.  Here’s an excerpt from a recent phone call. 
“I’m sorry, I don’t have any money.”
“Well ma’am, we’re a non-profit organization and exempt from the ‘do-not-call’ laws.”    What!?  Does their exemption status magically change my financial situation?  The sad part is I’ve had this same conversation several times! Even more maddening are the callers with actual people skills.  You know the ones; sweet old man or southern belle?  They get me for at least 15 or 20 bucks every time. (Sheez)

So that leaves us with automated solicitors.  How is that legal?  It has got to be one of the biggest violations of the “do-not-call” laws yet.  I’d like to track down every person who subscribes to this violation of human sanity rights and call their homes twice a day.  But, there would be no “press 3 to unsubscribe” button, as if one really exists.  No…and my message wouldn’t be wordy, just a simple old-fashion air horn. 

Well, I’m glad I got that off of my chest.  Gotta go switch to caller ID now.
Remember; be kind to each other and thank you for reading My Rant!